Payment, Shipping & Returns

As my guest, it is my duty to provide excellent service that's clear and concise. For any questions you may have regarding payment, shipping, returns and etc., please read the information below.


I. Payment Options
All major credit cards and debit cards (VISA, MasterCard, Discover and American Express) are accepted via direct checkout or Paypal.

*Paypal Note
You are not required to sign up with Paypal in order to use your credit/debit card. You may pay for your purchase as a guest in Paypal if you do not have an account.

**Attention North Carolina guests
Sales tax of 6.75% will be added to your purchase. Are you local to the NC Triangle area? If so, please contact us and we would be more than happy to meet with you and schedule a mutual location for delivery.



II. Shipping

US Domestic Guests
Your items will be dutifully packaged and ready to ship within 3-5 business days from your date of Purchase. To ensure fast delivery, your items will ship via USPS Priority Mail with Delivery Confirmation.

Your order will arrive to you ready to go as the perfect gift of luxury. It will be beautifully packaged in signature leaf green tissue paper and all natural kraft gift bag.

International Guests
I gladly offer USPS First Class International shipping. Any customs/duty fees will be your responsibility upon receipt of your purchase.



III. Returns/Damaged Items

I cultivate and value the utmost happiness of my guests. If you are not satisfied or if something has gone awry with your purchase, please let me know as soon as possible so that I can return the spirit of happiness back to you!

Returns
It is my goal to provide you with top quality products and aesthetically pleasing presentation. However, if you are not satisfied, please contact me within 7 days of receiving your order and I will process your return promptly. I apologize, however return shipping fees are not refundable. Orders returned without prior notification will not be accepted. Once I receive your return, we will process your refund minus the cost of shipping.

Damages
If you incur any issues with your order such as it is damaged upon arrival or any other concerns, please contact me immediately via email to info@trulyaesthetic.com or call at 919.627.8159.

Please keep the original shipping box, packaging and damaged items so that they can be inspected by the shipper.


If you have any other questions, feel free to contact me anytime via email to info@trulyaesthetic.com or call 919.627.8159.

Thank you!